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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tata Markosyan

September 15, 2023

5  out of  5 rating by Tata Markosyan
"Great experience and support! They'll take care of all your needs. Colin did a fantastic job by answering all my questions and explaining the policy details. I highly recommend working with the agency, especially newbies. Reach them out for help and talk to Colin!"

Surece Nunnally

August 17, 2023

5  out of  5 rating by Surece Nunnally
"Colin was so awesome and so patient. Thank you so much"

Kayla Snow

August 10, 2023

5  out of  5 rating by Kayla Snow
"Leah Hart was extremely helpful throughout the process of deciding what insurance coverage I needed! She was easily able to provide me with a thorough explanation of price, coverage, and overall services. Her response time is always timely! Very thankful to have worked with Leah and will continue to!"

Mytisha Oglesby

August 9, 2023

5  out of  5 rating by Mytisha Oglesby
"Jacob fincher and team are always so helpful presenting the best options for my policies! They are always pleasant and go out of their way to ensure the best service! Would recommend 1000Xs!"

Lian Gabriel

August 8, 2023

5  out of  5 rating by Lian Gabriel
"Always friendly!"

Oladimeji Omobomi

August 8, 2023

5  out of  5 rating by Oladimeji Omobomi
"I had a good time trying to get me a quote. Offered me the best service."

Milly Smith

August 7, 2023

5  out of  5 rating by Milly Smith
"Colin is super cool!"

Jr Martinez

August 1, 2023

5  out of  5 rating by Jr Martinez
"Colin was excellent in helping us! great service and company! Thank you!"


July 21, 2023

5  out of  5 rating by MYKO WHET
"Best people to work with whom I consider to be part of My family. They’re very professional, kind, honest, and trustworthy. Leah, Jacob and the rest of the team are phenomenal, prompt, precise and more importantly value people above all else; in with My experience words can’t describe how wonderful they are!!!!"

Gonzalo Seminario

July 17, 2023

5  out of  5 rating by Gonzalo Seminario
"Great customer service, I called and was able to get my car insurance with no problem. First time getting insurance so there was lots I didn't know, but Colin (who helped me by phone) explained what the different options were very clearly without pressing to add anything I didn't want. Definitely recommend it if any other international student is looking for a first car insurance"

mandale lattimore

July 14, 2023

5  out of  5 rating by mandale lattimore
"Leah was awesome from start to finish thanks yall love her ❤"

Theresa Santoro

July 13, 2023

5  out of  5 rating by Theresa Santoro
"Wonderful experience with this office! I had so many questions about policy, being out of state, and feared I would not be insured in time for a move in date...but Leah Hart and the staff at Jacob Fincher came through in EVERY way for my family. So grateful we found them, and feel so relieved our daughter will have a caring and very helpful set of agents on her side while she is at school. Thank you!!"

Keaundra Jones

July 12, 2023

5  out of  5 rating by Keaundra Jones
"Ms. Leah was kind and delightful. You could hear her smile through the phone. I was pleased at how familiar she was with all products and services. Was able to create a bundle for auto and home insurance based on my needs. If you are looking for an knowledgeable and pleasant agent call Ms. Leah. Thank you for your help today."

Tyler Knight

July 11, 2023

5  out of  5 rating by Tyler Knight
"So happy I switched to State Farm. Leah was so professional and answered all of my questions about coverage thoroughly. Will definitely be recommending this branch to others."

Elgin cain

June 29, 2023

5  out of  5 rating by Elgin cain
"I have insurance with Jacob fincher,of state farm,his staff goes above and beyond in there quality of working with there client's. I mostly talk to John, and find his service of quality and customer care breathe taking to make sure I'm satisfied with my policies . So if you looking for great service ask for John he won't disappoint 😉"

Patrick Raynor

June 23, 2023

5  out of  5 rating by Patrick Raynor
"Collin customer service very great and outstanding"

A. S

June 22, 2023

5  out of  5 rating by A. S
"So far so good. I just started my insurance and Colin was amazing in walking and guiding me through the best policy I could get. I’ll write more review as I’m going on and seeing their service. Kudos to Colin…."

Claire Miller

June 15, 2023

5  out of  5 rating by Claire Miller
"I recently worked with Leah in Jacob Fincher's office to get my homeowners insurance policy updated for my upcoming move. She was so easy to work with and explained everything about my policy in a way that was easy to understand! It made the whole process so much less stressful. 10/10 would recommend her and this State Farm office to anyone!"

Rhonda Hall

June 14, 2023

5  out of  5 rating by Rhonda Hall
"Jacob was really helpful and saved me $$ on my auto insurance!! Great customer service, I would highly recommend Jacob Fincher State Farm!!!"


June 9, 2023

5  out of  5 rating by Monstamovez
"Great experience!"

Shelby Spencer

June 7, 2023

5  out of  5 rating by Shelby Spencer
"Ben is the best, thank you so much for your help! Keep up the great work!"

Matthew walker

June 7, 2023

5  out of  5 rating by Matthew walker
"Great experience.. Leah was extremely helpful and knowledgeable"

Jp Bieller

June 7, 2023

5  out of  5 rating by Jp Bieller
"Jacob and everyone else at the agency are phenomenal! From the beginning they always gave me 100% of their attention and made me a priority! Wouldn’t go to anyone else, 10/10 recommended!"

William Kirkendohl

June 6, 2023

5  out of  5 rating by William Kirkendohl
"Ben Boxrud and Jacob Fincher are quite the team! Up front and diligent to help the client personalize the policy to best fit your needs."

Aisha Rose gold

June 6, 2023

5  out of  5 rating by Aisha Rose gold
"Colin thanks a lot for your great customer service skills and knowledge."