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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madison Kincaid

October 15, 2024

5  out of  5
rating by Madison Kincaid
"It was my first time setting up auto insurance and Andrew was extremely helpful and personable while answering any questions I had! I never felt dumb for asking anything and it only made me want to chit chat more! 10/10 dude. He also got me a sick quote so I’m set with car insurance now and I couldn’t be happier. I appreciate all the help!"
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Daryl Diaz

October 10, 2024

5  out of  5
rating by Daryl Diaz
"Customer friendly and made a tedious process easy and simple."
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Donna Smallwood

September 17, 2024

5  out of  5
rating by Donna Smallwood
"Working with Leah Roper is nothing short of amazing. I don’t have to worry about anything and I hate dealing with any kind of insurance. I can place a call and forget it knowing she has my back. I highly recommend her if you need peace of mind when it comes to insurance."
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Kevin Lamb

September 10, 2024

5  out of  5
rating by Kevin Lamb
"When looking for auto, home, and landlord policies I called and talked with Leah Hart (I have never worked with or spoken personally to Jacob Fincher himself). Leah is GREAT to work with! She is personable, friendly, willing to spend the time talking with you to get policies that meet your needs, and has always been available any time I have needed to speak with her. I chose to go with statefarm specifically because of Leah. The prices were competitive but not the lowest but it’s so nice to have someone I can get in touch with directly and not have to go through 7,000,000 automated systems only to be connected with an impersonal representative that can’t help me in the first place. All that to say, I highly recommend working with them, especially Leah!"
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Ryan Whitmire

September 4, 2024

5  out of  5
rating by Ryan Whitmire
"It is very rare that I as pleasantly surprised as I was today when Leah helped me get auto coverage for both of my vehicles. Leah was very helpful in finding me discounts I wasn't even aware of. She was very patient as I asked her questions, viewed different coverages, and kept her waiting. I would recommend to anyone who is looking for a great auto insurance policy, to get in touch with Leah Roper!"
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Keith Lariscey

August 22, 2024

5  out of  5
rating by Keith Lariscey
"Leah Roper, was simply great. Highly recommended and highly recommend. Very professional, swift and honest."
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Melissa G

August 17, 2024

3  out of  5
rating by Melissa G
"Our experience with this agency was a mixed bag. Had a renters policy with them for two years. Had to deal with a different staff member every time we needed something (i.e., renewal, address change) so retention appears to be an issue. Things were fine for 2 years but went downhill recently. The underwriting department threatened to cancel the policy prematurely - we had paid for the entire year but were not properly credited for that payment when a room number change (within the same apartment) required a new policy (vs. amending the current policy.) Took several calls to get that sorted. Then when attempting to get a renters policy for a new residence, the premium was 60% higher for the same coverage, and the quote changed every time I called. Mr. Fincher himself quoted an amount that was a reasonable increase over the prior year, but then refused to honor the quote because the old lease/policy had expired before the new lease began (it was a "new policy" vs a renewal.) I've been with State Farm for 40+ years, and after 2 years as a customer with this agent, we were sorely disappointed and took our business elsewhere. They're getting 3 stars because the initial experience was satisfactory."
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Diane Christopher

August 16, 2024

5  out of  5
rating by Diane Christopher
"Jake is the greatest, he is so polite an considering, I would give him a 5 star"
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Fatima Loera

August 14, 2024

5  out of  5
rating by Fatima Loera
"This is the best insurance agent, Jake is very helpful and patient with me. Son los agentes de Aseguranza muy amable, especialmente Jake que me ayudó mucho."
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Zoe McMullan

August 12, 2024

5  out of  5
rating by Zoe McMullan
"My sister worked with Leah Hart, the office manager, to set up auto insurance policies for both of us. She was very responsive and provided all the information and options, making the switch a very easy process. Highly recommend both her and this agency!!!"
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Laura McMullan

August 11, 2024

5  out of  5
rating by Laura McMullan
"I had a great experience working with Leah! She answered all of my questions and was extremely helping with accommodating my tight turn around for getting my car insurance set up. Thank you, Leah!"
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Ashley Sanders

August 7, 2024

5  out of  5
rating by Ashley Sanders
"I just moved to Athens and needed a new State Farm policy for my car. Andrew was SO helpful and made the process seamless. Thank you so much, Andrew!"
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Bianca Johnson

August 2, 2024

5  out of  5
rating by Bianca Johnson
"This car insurance game is rough! But Andrew & State Farm has come through for me again. Purchased a car yesterday, Andrew carefully walked me through another policy with them; affordable & easy. He was so nice,very helpful & professional. The ease of everything was a plus as well. Thank you Andrew & State Farm!"
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Miranda Henderson

July 30, 2024

5  out of  5
rating by Miranda Henderson
"Moving from one state to another, Leah from Statefarm has been nothing but incredible! She has assisted with multiple inquiries, changes and requests and helped resolved each one with such sincerity and professionalism. I greatly appreciate all she has done for me and am truly blessed to have a representative like her."
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Melisa Bryan

July 26, 2024

5  out of  5
rating by Melisa Bryan
"Andrew was a great help for my family."
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Kris Binder

July 26, 2024

5  out of  5
rating by Kris Binder
"After about 28 years, I needed a new insurance carrier for home, auto, umbrella (previous carrier left Georgia). Hesitantly called State Farm/Jacob Fincher in Athens as I never delt with a local agency. Leah Hart was my point of contact, and I could not have been more satisfied with the service she provided. Her consultative approach to my insurance needs were beyond my expectations and she went more than the extra mile every step of the way. I highly recommend State Farm/Jacob Fincher and especially Leah Hart!"
Profile photo of Jodi Brown

Jodi Brown

July 24, 2024

5  out of  5
rating by Jodi Brown
"Obtaining insurance from Leah and Jacob of State Farm was so easy and such a smooth process! I was paying 320 a month paid for car and nothing on record . They were able to get me down to 148 a month with all of the full coverage deals! Leah stuck with me for months when I started my venture in changing insurances! Thank you !!"
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Lexi Maddox

July 12, 2024

5  out of  5
rating by Lexi Maddox
"I had the opportunity to work with the office manager, Leah hart, in getting my auto and renters insurance policies set up. She was very knowledgeable and responsive and made my switch a very easy process. I would highly recommend both her and this agency to anyone searching for a new insurance company!!"
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Danielle Vaughn

July 11, 2024

5  out of  5
rating by Danielle Vaughn
"Jake helped me switch to State Farm to save on a renter’s policy. He was so helpful, knowledgeable, and friendly. The process was easy and quick. Highly recommend!!"
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Allison Lindsey

July 11, 2024

5  out of  5
rating by Allison Lindsey
"Highly recommend. Fast, efficient service. Truly customer friendly."
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Diana Hess

July 2, 2024

5  out of  5
rating by Diana Hess
"Leah Hart is the most spectacular office manager I have ever interacted with. She was crucial in obtaining home and automobile insurance. While moving across the country she was accommodating of our busy schedules. Obtaining insurance was the least stressful experience. Leah answered all of my questions in an organized fashion. Leah explained different policies and coverage extremely well. She made excellent recommendations and would follow up with me as promised. Even after our move she made sure to check-in on my family and answer any questions we might have. Leah is very intelligent and detail orientated and I am extremely appreciative that she assisted us during this process."
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Meme

June 19, 2024

5  out of  5
rating by Meme
"Leah Hart with Jacob Fincher State Farm was Awesome. Great service, very understanding, great Customize service and they get the job done with Auto and Home insurance. Low rates all around."
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Drew

June 14, 2024

5  out of  5
rating by Drew
"Leah is a pleasure to work with. She was knowledgeable and responsive, going above and beyond to make sure that I was able to get the best rate. I had 3 vehicles with another agency and she was able to lower my rates by $200/mo with the same coverages and a superior customer experience. She is literally saving me 40% Update: Leah has gotten me great rates for boat and motorcycle coverage. She’s the bomb!"
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Kimberly Alfaro

May 3, 2024

5  out of  5
rating by Kimberly Alfaro
"Awesome team to work with"
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David Sosebee

March 5, 2024

5  out of  5
rating by David Sosebee
"Great place for Insurance"