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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Sosebee

March 5, 2024

5  out of  5 rating by David Sosebee
"Great place for Insurance"
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March 1, 2024

5  out of  5 rating by Drew
"Leah was pleasure to work with. She was knowledgeable and responsive, going above and beyond to make sure that I was able to get the best rate. I had 3 vehicles with another agency and she was able to lower my rates by $200/mo with the same coverages and a superior customer experience. She is literally saving me 40%!"
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Randy Bare

February 26, 2024

5  out of  5 rating by Randy Bare
"Thanks to Jacob Fincher and especially to Leah Hart for great customer service for helping me navigate some cost saving options and adding another vehicle!! Great communication and a pleasure to deal with!!!"
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Kira Walthour

February 23, 2024

5  out of  5 rating by Kira Walthour
"I have nothing but PRAISE for this agency! Leah Hart was not only professional, knowledgeable, and down to the point- she saved me over $100 a month on my auto insurance and we were able to add my renters insurance as well (which basically paid for itself). She did so much that I had her run a quote for my business insurance as well. And let me just say, again, she is incredible. If you’re looking for a well rounded agency/agent, look no further!"
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Kate Collier

February 16, 2024

5  out of  5 rating by Kate Collier
"I recently needed to obtain car/renters insurance and I randomly selected this agency. I was greeted by a smiling face, Leah Hart, who is now my account manager. Leah listened to me and my concerns and made the process so simple. She was excellent at taking the time to explain my options for insurance and even when I had to ask her for clarification, she was always patient with me and never made me feel uncomfortable. She was professional and friendly which I feel that with insurance agencies (while they should go hand in hand) are not always the easiest to deal with. Leah was exceptionally kind to me, made me aware of certain offers that could lower my rate, and was always prompt with follow ups. I am so happy that Leah and I got paired together. She is the prime example of a ‘good neighbor’ in the eyes of State Farm. If you go see Leah, you will leave feeling at peace knowing that you are taken care of."
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Trent Jacobs

January 25, 2024

5  out of  5 rating by Trent Jacobs
"Colin from Jake Fincher- State Farm got me more coverage for less than other insurances- even less than other State Farm agents within the area. Was courteous and easy to work with, and managed to get me signed up while I was at work with no issue. Highly motivated to get you covered!"
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Paul McMullan

January 4, 2024

5  out of  5 rating by Paul McMullan
"Excellent service. Thank you Colin Young"
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B Smith

December 20, 2023

5  out of  5 rating by B Smith
"Changing from the Hartford to State Farm wasn't sure, Collin of State Farm in Athens was patient, walked me through the process and saved me 120 dollars per month.Thanks Collin for reassuring me."
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Letricia Smith

December 13, 2023

5  out of  5 rating by Letricia Smith
"Leah Hart customer service was excellent and very helpful with adding my new homeowners insurance policy. Leah was very patient and knowledgeable about my homeowners insurance needs.Thanks again Leah Hart"
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Getu Mirkena

November 9, 2023

5  out of  5 rating by Getu Mirkena
"Great customer service."
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Chris Moyer

October 31, 2023

5  out of  5 rating by Chris Moyer
"Jacob and Colin continue to be both diligent and genuinely human as they provide service to our community. Fantastic team!"
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Jordan Walker

October 13, 2023

5  out of  5 rating by Jordan Walker
"What a wonderful group of people who care about your insurance needs! Way to go Jacob Fincher and team!"
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Kaley Fulcher

September 30, 2023

5  out of  5 rating by Kaley Fulcher
"My experience with Leah Hart was OUTSTANDING! She was very professional and made the entire process a breeze. I contacted 2 other insurance companies to get a quote before I contacted Leah and that was a mistake. I still have not heard back from one company, but the other called me back over a week later saying my information got “buried.” Leah had the entire process finished in just over an hour. Because I am someone who’s never purchased insurance before, she went above and beyond to thoroughly explain all of my options. She is very knowledgeable and quick to respond to any questions i’ve had. Leah exemplifies great customer service in a world where that is hard to find. I am very grateful for her!"
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Tata Markosyan

September 15, 2023

5  out of  5 rating by Tata Markosyan
"Great experience and support! They'll take care of all your needs. Colin did a fantastic job by answering all my questions and explaining the policy details. I highly recommend working with the agency, especially newbies. Reach them out for help and talk to Colin!"
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Surece Nunnally

August 17, 2023

5  out of  5 rating by Surece Nunnally
"Colin was so awesome and so patient. Thank you so much"
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Kayla Snow

August 10, 2023

5  out of  5 rating by Kayla Snow
"Leah Hart was extremely helpful throughout the process of deciding what insurance coverage I needed! She was easily able to provide me with a thorough explanation of price, coverage, and overall services. Her response time is always timely! Very thankful to have worked with Leah and will continue to!"
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Mytisha Oglesby

August 9, 2023

5  out of  5 rating by Mytisha Oglesby
"Jacob fincher and team are always so helpful presenting the best options for my policies! They are always pleasant and go out of their way to ensure the best service! Would recommend 1000Xs!"
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Lian Gabriel

August 8, 2023

5  out of  5 rating by Lian Gabriel
"Always friendly!"
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Oladimeji Omobomi

August 8, 2023

5  out of  5 rating by Oladimeji Omobomi
"I had a good time trying to get me a quote. Offered me the best service."
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Milly Smith

August 7, 2023

5  out of  5 rating by Milly Smith
"Colin is super cool!"
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Jr Martinez

August 1, 2023

5  out of  5 rating by Jr Martinez
"Colin was excellent in helping us! great service and company! Thank you!"
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Howard Whetstone

July 21, 2023

5  out of  5 rating by Howard Whetstone
"Best people to work with whom I consider to be part of My family. They’re very professional, kind, honest, and trustworthy. Leah, Jacob and the rest of the team are phenomenal, prompt, precise and more importantly value people above all else; in with My experience words can’t describe how wonderful they are!!!!"
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Gonzalo Seminario

July 17, 2023

5  out of  5 rating by Gonzalo Seminario
"Great customer service, I called and was able to get my car insurance with no problem. First time getting insurance so there was lots I didn't know, but Colin (who helped me by phone) explained what the different options were very clearly without pressing to add anything I didn't want. Definitely recommend it if any other international student is looking for a first car insurance"
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mandale lattimore

July 14, 2023

5  out of  5 rating by mandale lattimore
"Leah was awesome from start to finish thanks yall love her ❤"
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Theresa Santoro

July 13, 2023

5  out of  5 rating by Theresa Santoro
"Wonderful experience with this office! I had so many questions about policy, being out of state, and feared I would not be insured in time for a move in date...but Leah Hart and the staff at Jacob Fincher came through in EVERY way for my family. So grateful we found them, and feel so relieved our daughter will have a caring and very helpful set of agents on her side while she is at school. Thank you!!"